Guide to Volaris Pet Policy 2024| Traveling with your Pets on Y4

Flying with your pet can be pretty stressful, right? But Volaris Airlines have some pretty friendly options ready which you can consider next time you fly with your pet. They offer you to get on board with your pet or as checked baggage.

They also offer you to travel with your emotional support animal or service dog without any additional charge. Wanna know more?

Continue to read and you will get to know everything about flying with your pet via Volaris Airlines.

Volaris Pet Travel policy

1. Pets In Cabin
2. As Checked Baggage

Pets that are allowed:

Dogs

Cats

Type of animals that are not allowed:

Dogs and cats less than 4 months of age	Nursing pets
Sick pets	Dead pets
Violent pets	Pregnant Pets

Pets in the cabin

You can take your pet dog or cat with you inside of the cabin. But remember the following restrictions.

Container requirements

• The carrier must follow the guidelines of certified authorities.
• The carrier should be fully locked.
• Your pet should be able to comfortably move inside the carrier.
• For dogs, the carrier can be made of fabric or hard plastic.
• For cats, the carrier must be made of hard plastic.
• A plastic clamp will be provided to you at the airport and should stay on the container while on board.
• The container should be placed under your frontal seat of and other personal items should be placed in the overhead compartment.

Max Dimensions: Best Airlines Approved Soft-Sided Pet Carrier

Length	Width	Height
44 cm or 17.5 inches	30 cm or 12 inches	19 cm or 7.5 inches

Container restrictions

• The combined mass of your pet and its carrier should not exceed 22 Ibs or 10 kg. Otherwise, you won’t be allowed to keep the pet inside the cabin.
• Only one pet per container is allowed.

Pets as checked baggage

Your pet can travel with you as checked baggage. But remember the following instructions.

Container requirements

• Your pet should be able to comfortably move or stand on its paws inside the carrier.
• The carrier must be made of hard material.
• It must be waterproof.
• It should have a proper ventilation system on at least three sides.
• There should be no wheels.
• It should not contain any objects that can hurt your pet while in the air.
• The carrier should be properly locked.
• Handles should be available.
• If required, you can place food and water inside the container.
• Smell neutralizer, absorptive material, and kitty litter must be available.

Dimensions

Length	From the tip of the nose to the last of its tail and a fourth of that length.
Width	Twice as much of the width of its shoulders.
Height	From the top of its head or ear tip to the floor.

Container restrictions

• The combined mass of your pet and its carrier should not exceed 100 Ibs or 45 kg. Otherwise, your pet will not be accepted as checked baggage.
• Only one pet per container is allowed.

Labeling

The following information must be labeled on the container.

Owner’s information	Pet’s information
Name	Name
Contact Number	Age
Address	Sex

Breed restrictions

Brachycephalic breeds or small dogs can not travel by air as they may face breathing problems. If you need to travel with a pet of brachycephalic breeds or small dogs, you will need to sign a liability waiver which will be provided at the airport.

Brachycephalic Cats :

Exotic Shorthair	Burmese
Himalayan	Persian

Brachycephalic Dogs:

Affenpinscher	Japanese Chin
American Staffordshire Terrier	Lhasa Apso
Boston Terrier	Cane Corso
Dogue de Bordeaux	Mastiff
Boxer – all breeds	Pekinese
Pit Bull	Presa Canario
Brussels Griffon	Pug – all breeds including the Chinese Pug
Bulldog – all breeds including the American, English, French and Dutch Bulldog	Shar-Pei
Tibetan Spaniel	Shih Tzu
Chow Chow	Staffordshire Bull Terrier
English Toy Spaniel	–

Small Dogs

Australian Silky Terrier	Beagle	Dachshund (wiener dog)
Bichon Frise	Chihuahua (all breeds)	Schnauzer
Toy Fox Terrier	French Poodle	Yorkshire Terrier

Dangerous Breeds

Some dog breeds are considered very aggressive. They are allowed neither inside of the cabin nor as checked baggage.

Akita Inu	Anatolian Shepherd
Belgian Shepherd	Brazilian Mastiff
Doberman	Rottweiler
Tosa Inu	–

Destination Restrictions

Due to the CDC restriction, if your pet is traveling from El Salvador, Guatemala, Colombia, and Honduras or has been in any of these countries in the last 180 days, can not enter the US.

• This restriction will not be valid if you bring the CDC dog import certificate and land in New York.
• These restrictions apply to emotional support dogs also.
• If you have already purchased a ticket, you can request for a refund.

Required documents

• Rabies vaccination certificate.
  • If your pet just had the first dose, then it should be before 30 days of the flight date.
  • The pet must have a booster dose if its age is 15 months or more to fly.
  • Health certificate stating your pet is doing alright.
  • The health certificate must be expressed on the notepad paper of a certified veterinarian with his/her license number. 
  • It should be dated within five days of the flight.
  • If the paper does not contain the license number, then you can present a copy of his/her license.
  • If the return flight is not within five days of the issued date, you have to present another certificate which is dated within five days of the return date.
  • Your pet must have a deworming treatment within 180 days of the date of return.

Documents as per destinations

Destination	Certificate
Mexico to Central America	International Animal Health Export Certificate by SAGARPA/SENASICA.
The United States to Mexico	Health Certificate by SENASICA
From Colombia	Sanitary Inspection Certificate (CIS) by Colombian Agricultural Institute (ICA)

If you are traveling to Honduras, your pet must have the vaccines mentioned below :

Dogs	Cats
Rabies Distemper Adenovirus or Hepatitis Parvovirus Parainfluenza Leptospirosis	Rabies Viral rhinotracheitisFeline calicivirusFeline panleukopeniaFeline leukemia virus

• If your pet did not have the Leptospirosis vaccine, then it can be provided at the airport with applicable fees.
• Your pet must have a deworming treatment within 180 days of the date of return.
• International Regional Organization of Plant and Animal Health (OIRSA) staff will check the health of your pet when you land in Honduras. Fees will be charged.

Volaris Pet Travel Fee

To know the exact fee for your desired destination, contact Volaris Airlines support.

Service	Charge
Pets inside of the cabin	Lowest: $1200 MXN
	Highest: $1500 MXN
Pets as checked baggage	Lowest: $1500 MXN
	Highest: $1900 MXN

Emotional Support Animals (ESA)

Travelers can travel with their emotional support animals without any additional charge via Volaris Airlines. But emotional support animals are only allowed in flights within Mexico and from Mexico to central America and contra.

• The animal must be a dog or a cat.
• A document from any mental health specialist is required. It must be issued within one year. It must clearly state that the person is under professional care and the animal is needed for the passenger.
  • It must be expressed on the notepad paper of a certified veterinarian with his/her license number. 
• Other documents are the same as for normal pets. Check the “Required documents” section above.
• The animal’s weight can not exceed 26 Ibs.
• Take a leash with you.
• It can travel in a container.
  • For dogs, the carrier can be made of fabric or hard plastic.
  • For cats, the carrier must be made of hard plastic.
  • Total weight of the pet and its container should not exceed 26 Ibs.
  • Your pet should not get out of the container while take-off or landing.
• You will have to sign the “Liability Waiver” if your emotional support animal is brachycephalic.
• You will have to sign the Volaris pet transportation form which will be provided at the airport. 

Service dog

Passengers with disabilities can bring their service dogs with them on board without any additional charge. You should inform Volaris Airlines about your service dog after the flight has been booked. Their staff will assist you at the airport.

• You will need to present a health certificate stating that your service dog is clinically healthy.
• You will have to sign the Volaris pet transportation form which will be provided at the airport. 
• You have to fill up the DOT form and bring it with you in case you are flying from or to the US.
• Other documents are the same as for normal pets. Check the “Required documents” section above.
• It must wear a collar at all times.
• You will have to sign the “Liability Waiver” if your service dog is brachycephalic.

Booking

• While booking your flight on Volaris website, You will find the “Travel With Your Pet” option while selecting your seat. After selecting that option, you will need to select whether you want your pet with you inside of the cabin or as checked baggage. Select the option you prefer.
• Book your flight as soon as possible as a maximum of two pets in the cabin and four pets as checked baggage are allowed per flight.

Check-in

• If you are traveling within Mexico, be present at the airport two hours before the flight.
• If you are having an international flight then it is recommended to check-in at least three hours before the flight.

Other important things

• Collect your pet as soon as possible after landing from the baggage claim section.
• Make sure the pet does not go under any surgical operation within five days ahead of the flight.
• You can take pets neither inside of the cabin nor as checked baggage on flights handled by Frontier.
• If your dog is inside the cabin with you, you can choose any window seat excluding premium or emergency exit.
• If your pet is a cat then you can choose window seats only in the ending row.
• Do not feed your pet within four hours of the flight.
• No sedatives.

How to add a pet to my flight?

All the steps are summarized below shortly so that you do not miss out on anything.

1. Book your flight as per the instructions given above and do not forget to select the “Travel with your pet” option.
2. Decide how you prefer your pet to fly? Inside of the cabin or as checked baggage.
3. See if the container dimensions match the required parameters.
4. Make sure you have all the right documents as per the rules of your destination country.
5. Do the labeling correctly.
6. Make sure to check on the weather on the flight day.
7. Check in slightly two or three hours before your flight takes off.
8. Security screening and other form fill ups.
9. Travel with your critter.

Tips

• Make sure you have all the necessary papers and they are valid.
• Be careful with the vaccine certificate. 
• Buy the container some days before the flight and help your pet get used to it.
• Add the address where you will be staying on your journey on the container label.

FAQ

Volaris Contact details

Mexico	+52 (55) 1102 8000
United States	+11 855 VOLARIS (8652747)
Guatemala	+502 2301 3939
Costa Rica	+506 4002 7462
El Salvador	+503 2504 5540
Colombia	+57 60 1744 3272
Honduras	+504 2202 7900
TTY	+1 (855) 425-2002
WhatsApp number	+52 55 5898 8599

Volaris Airlines Short Profile

Airlines Name	Volaris Airlines
Founded	August 2005
IATA Code	Y4
ICAO Code	VOI
Callsign	VOLARIS
Website	Volaris
Social Media Pages	Facebook
	Twitter
	Instagram

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