Aeromexico Pet Cargo Guide 2024| Transport Your Dog

Aeromexico cargo allows you to transport any kind of living animal through their cargo service. You can transport cats, dogs, roosters, snakes, mice, bumblebees, and turtles. Are you planning to take your pet with you while traveling to any other country and want to know about all the rules and regulations? Read the full article and you will know everything regarding shipping your pet through the Aeromexico cargo service.

Pets that are allowed

Almost all sorts of living animals are accepted by Aeromexico animal cargo except for some exceptions.

Pets that are not allowed

The type of animals not  accepted :

Dead animals	Sick animals	Expectant females or females with lactating offspring
Primates, ferrets, and flying squirrels	Animals with pungent or off odor	Cats or dogs under the age of 12 weeks

Breed restrictions

Brachycephalic pets are those which experience breathing or temperature-related problems. Aeromexico does not transport brachycephalic pets.

Pets that are regarded as Brachycephalic :

Cats:

Burmese	Himalayan
Exotic Shorthair	Persian

Dogs:

Affenpinscher	cavalier king charles	Maltese bichon
Boston-terrier	Argentine Dogo	Newfoundland
Boxer (all races)	English Toy Spaniel	Pekingese
Bullmastiff	Japanese spaniel	Saint Bernard
Shih Tzu	Tibetan spaniel	cavalier spaniel
American Staffordshire terrier	Brussels Griffon	Bulldog (all races)
Cane Corso	Chow-chow	Dogue de Bordeaux
Brussels griffon	Lhasa apso	Mastiff / Mastiff (all races)
Canary Dam	Pug (all races)	Shar-pei
dwarf English spaniel	Yorkshire terrier	–

Charges

Aeromexico cargo charges vary depending on the size and weight of your pet. Contact your local Aeromexico agency to learn more about the charges.

Documents required

• A CITES certificate relating to the legal origin of the pet is necessary.
• Endangered animals can be transported with proper documentation.

Container requirements

• The container should be made of strong material and the floor should be leakproof.
• Path for air movement is a must.
• Your pet should feel comfortable in its natural position inside the container.
• The head of your pet should touch the ceiling of the container while standing.

Container restrictions

• The mother and her spawn are not allowed to stay in the same container.
• No punishment collars.
• No anti-bark collars.
• No electronic device should be inside the container.
• The use of plastic doors is prohibited.
• Easily unlockable container should be used in case of any emergency.
• Container should not be foldable.
• No sharp edges.
• No cat litter.

Labeling

• Required documents should be available on the side of the container.
• “Live Animals” labeling is a must.
• A contact number should be available on the side of the container.
• On opposite sides, it should have at least 2 direction labels.
• “POISONOUS” label should be available in case your animal is poisonous.
• In case your animals need any special food, you can keep the food attached outside of the container with instructions.

Feeding restrictions

A maximum of 200 grams of food can be given inside the container. Food should be placed on the side with dogs and cats.

Pet per container

Age	Species	Animals per container
Under 3 months old	Dogs and Cats	Not allowed for transportation
3 – 6 months	Dogs and Cats	Up to 3 animals, as long as they are from the same litter.
Over 6 months	Dogs and Cats	2 animals, as long as they are of a similar size with total weight of 14kg and are used to living together
Varied	Other warm-blooded animals	Varied according to species, contact your travel representative for more information

Container for poultry

• The container should be made of board or wood.
• Handgrip for lifting.
• Leakproof floor.
• Path for air movement.
• Only One cockerel per container.

Documents for poultry

Zoosanitary certificate

CITES certificate issued by the Ministry of the Environment and Natural Resources

Destination Restrictions

Transportation of live animals are restricted in the below-mentioned domestic destinations.

Puebla (PBC)	Querétaro (QRO)
Saltillo (SLW)	Tuxtla Gutiérrez (TGZ)

Check-in and Pick up

• Checking in will be completed after the airbill is issued.
• You can pick up your pet 2 hours after the landing.
• Extra charges will be applied if the pet does not get picked up at the right time.
• If the container is not of appropriate size, animals will not be allowed to check in.
• Sedatives are not allowed.
• Temperature guidelines must be fulfilled.

Temperature restrictions

Minimum	Maximum	Animals that are allowed
7°C	35°C	Dogs, cats, roosters, fish, snakes, mice, bumblebees, turtles

• If the temperature on the day of the flight does not meet above parameters, animals will not be accepted on board.
• To know temperature policies for other non-common species you have to consult with their representatives.
• Denials to take back your animals are not acceptable.

How to transport my pet through Aeromexico cargo?’

1. Contact your local Aeromexico Agency at least two weeks before the date you want to transport your pet with the required information and documents.
2. Make sure you have the right container size and your pet is comfortable inside of it.
3. Check in at least two or three hours before your flight departure.
4. Complete the security screening.
5. Complete the pick-up process accordingly.

Tips

• Check with sincerity whether you have all the documents that are required and their validity.
• Make sure the vaccination certificates have their validity.
• If your flight is a long one, then check if your pet is doing well.

FAQ

Aeromexico Cargo Contact Details

Address	Number
Pue, Mexico	+52 222 268 4185
03100 Ciudad de México	+52 55 7261 3117
Ciudad de México, CDMX, Mexico	+5i2 51330300
22404 Tijuana, B.C., Mexico	+52 664 682 9360
Customer Care	+52 (55) 5133 4000

If you need any further assistance, please visit here

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