ANA Airlines has always been Japan’s representative for air transport. They guarantee that your trip with your pet will be safe and relaxed. They have some basic rules in place for your pet’s air travel.

If you’re accompanying your pet, you can have your pet in the cargo holds compartment of the aircraft as ANA Airlines only accepts service dogs inside the cabin.

If you’re not accompanying your pet, then you may ship them domestically or internationally via their cargo service. Their cargo requirements are very minimal and on point mainly focusing on your pet’s comfort and complying with international standards.

Planning on shipping your pet via ANA pet cargo? Read through the whole article to learn about their services and requirements.

Things to keep in mind:

  • Unhealthy animals can not be shipped.
  • Due to the risk of dehydration in such young animals, ANA Cargo does not accept newly born pups.
  • From the time the animal (pet) is entrusted underneath the Company’s responsibility until it is collected at the destination, there must be no particular needs for feeding or liquid replenishment.
  • You must inform ANA about the name and type of your pet.
  • Short-headed dogs are not approved on ANA Cargo’s overseas trips. This guideline is based on the unbiased opinions of experts who believe that there is a risk of bodily deterioration in such dogs during long trips (this policy is exercised year-round).

Container requirements

Shippers and air cargo forwarders are responsible to make arrangements for the transportation of animals (pets) to guarantee that the following methodology for shipping containers are met. Considering failure to meet these standards may result in the denial of travel, your comprehension of this criterion is greatly appreciated.

  • Animals should be capable of turning around when trying to stand, walk and rest with their feet leaning forwards, and lay on the floor in natural orientations in their boxes.
  • Containers must be made of materials that are resistant to displacement and breakage, as well as able to sustain the load of the animals contained within it.
  • Enough room must be provided for animals to rotate around or lay on the floor.
  • Containers must be designed to allow for enough ventilation and include circulation ports in at least 3 axes.
  • Containers must be endowed with locks and/or other features to avoid doors from being opened accidentally.
  • To preclude any part of the body of the animal from bulging outside, ventilation openings must be covered with good metal mesh.
  • The framework of the container must be such that the animals within it do not break the joint fittings.
  • Container constructions must inhibit animals from attempting to escape through open positions or joints without endangering other animals.
  • The interiors of containers must not have any representations that could injure the animals held inside.
  • The walls and ceilings of containers must be kept clean all the time.
  • Liquid dispersants on the bottom of containers, as well as other safeguards, should be used to prevent liquid or waste breaches to the outside.
  • Handles must be connected as needed.

Container dimensions :

LengthFrom the end of its snout to the end of its tail plus the distance between the ground and the elbow joint.
WidthTwice as much of the width of its shoulders.
HeightFrom the top of its skull or the tip of its ear to the ground.

Shipping requirements

  • Bookings for primates, birds, and perhaps other living creatures with the possibility to transfer infections in humans, and also large animals and other categories, require discussions. In cases where cargo attendants are present, discussions are recommended when seeking to make bookings.
  • Finalization of ahead of time quarantine and delivery arrangements at destination airports.
  • Adherence with regulations and laws at transition points.
  • Compilation of relevant paperwork.
  • Adherence with the prerequisites for containers indicated in the IATA Live Animals Regulations, as well as full implementation of appropriate marking and labeling methods. Download Label from here.

Breed restrictions

The below-mentioned dog breeds can not be shipped via ANA Cargo.

Brussels GriffonShih TzuBoston Terrier
French BulldogBull TerrierBoxer
King Charles SpanielTibetan SpanielBulldog
PugChinChow chow
Miniature Bull TerrierPekingeseMiniature Bulldog


Paperwork and limitations may vary depending on the destination. As a result, the passenger has to understand the law of his or her destination ports.

  • If you are bringing pets into Japan, you must inform the pet isolation authorities at least 40 days in advance of their entrance. Your pet’s microchip will also be used to classify him or her. If you want to bring in rodents like hamsters or guinea pigs, you must fill out an application with the Ministry of Health, Labor, and Welfare.
  • The passenger transiting with a pet is requested to fill and submit the Letter of Consent.
  • Rabies vaccination certificate. Vaccines must be administered one year in advance.


Charges will vary depending on the type and size of your pet as well as the destination port. So contact ANA customer service to learn about the exact charges for your pet and other fees.

How will your pet be handled?

To maintain safe shipping of animals (pets), ANA Cargo will keep pets in enclosed environments with proper air circulation and other strategies that will not place pressure on the pets from of the moment they have been taken into custody through all the time they are loaded onto the airplane, and from the moment the airplane arrives until the pets are delivered to the customer.

Where will the pet be placed during the journey?

Customers’ animals (pets) must be positioned and shipped in aircraft cargo spaces. While every effort and preparation is made to transport animals (pets), there will be times when the inside of aircraft cargo spaces become warmer or cooler than the outside air. In terms of transportation, the following information about the shipping surroundings within aircraft cargo spaces is being requested with complete understanding and consent.

  • The temperature inside of the cargo space may be greater than the temperature outside.
  • The cargo space will be dark during flights due to the led lighting being turned off.
  • During flights, the air pressure is around 0.8. There is a chance of effect on the earlobes and other functional areas during ascent or descent due to a change in this pressure.

How to ship a pet via ANA Cargo?

  1. Register your pet by contacting ANA customer service.
  2. Make certain that you have the proper container.
  3. Check in a few hours earlier than usual because checking in with pets takes a little longer than usual.
  4. Fill out the Letter of Consent form and pay the fees.
  5. Then, Your pet will then be transported to the cargo area via vehicle.


  • If it really is your companion’s first trip, seek advice with your veterinarian to determine the best way to prepare your pet for transportation.
  • After checking in, your pet is not permitted to eat. So, before checking in, make absolutely sure to feed him/her. However, don’t make your pet overeat because it could make your pet sick during the flight.
  • Temperature control items should be kept in the container for warmer months and cold days, and in between.


How do you transport pets from Japan?

ANA Airlines can be used to transport pets from Japan. They accept service dogs in their cabin and other animals must be transported via their cargo holds compartments while accompanying the passenger. They also offer Cargo services for unaccompanied pets.

Can dogs fly on ANA?

Service dogs can fly inside of the cabins of ANA Airlines. Other dogs need to be transported in the cargo hold. Unaccompanied dogs can also be shipped via their cargo service except for some restricted dog breeds.

Does ANA Airlines provide cargo service for pets?

Yes, ANA Airlines offers cargo services for unaccompanied pets to ship domestically and internationally. Other animals can also be shipped via their cargo service.

How much does it cost to ship unaccompanied pets via ANA Cargo?

Charges will vary depending on the type and size of your pet and the destination port. So contact ANA customer service to learn about exact costs for your pet and other fees.

ANA Contact details

Los Angeles1 310 258 61006040 AVION DRIVE, (ROOM 318), Los Angeles, CA 90045, U.S.A
San Francisco1 650 588 5440648 Westfield Road, SFIA, San Francisco, CA 94128, U.S.A
San Jose1 408 568 75661701 Airport Blvd, Suite B-1045 San Jose, CA 95110-1206
Washington D.C.1 703 572 2644SUITE 295, 23723 AIR FREIGHT LN, Dulles, VA 20166-7622, U.S.A
Seattle1 206 246 2237Room 200, 16745 Air Cargo Road Seattle, WA 98158
New York1 718 656 4280Cargo Bldg 78B, room # 400, JFK INT’L Airport, North Boundary Rd, Jamaica, NY 11430
Chicago1 773 686 5230, 5232, 5233, 5234836 Patton Drive 2nd floor Tower A Chicago, IL 60666
Vancouver1 604 207 3760UNIT 219, 4840 Miller Road, Richmond, BC V7B 1K7, CANADA

ANA Short Profie

Airlines NameAll Nippon Airways
WebsiteANA Cargo
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