Guide to Aeromexico Pet Policy 2023| Dogs-Cats Policy

Traveling with your pet partner has never been easy work, right? Worry no more! Aeromexico has some very easy and comfortable services ready so that you can travel across places with your pet partner without any hassle.

No matter whether your pet is a dog, a cat, or a bird, Aeromexico allows you to take your pet with you while flying across destinations. Want to know the full details about how you can travel with your pet? Read the full article and you certainly will know everything regarding traveling with your pet partner. Let’s see Aeromexico pet policy.

Aeromexico Pet Travel Options

Three ways you can fly with your pets or transport them.

• Pets in cabin
• As checked baggage
• Cargo

Pets that are allowed

If your pet is a cat, a dog, or a bird, they can fly with you on the same flight. But there are restrictions regarding taking them in the cabin.

• Only cats and dogs can stay in the cabin with you.
• But cats, dogs and as well as birds can fly with you on the same flight as checked baggage.
• Cats, dogs and birds can also be taken in cargo.

Aeromexico (AM) Pet in Cabin

Only cats and dogs are allowed in the cabin. They should stay below your front seat and their responsibility will be solely yours.

Conditions

• Only cats and dogs can stay in the cabin.
• The total weight of your pet and its container can’t exceed 9kg.
• Pets are allowed in the cabin only on flights with a maximum duration of 6 hours.
• The age of the pet can’t be less than 8 weeks.
• Pets that are getting veterinary treatment are not allowed.
• Breastfeeding is not allowed.

Premier lounges and Boarding

• You can access the Salon Premier with your pet but the pet must stay inside the container.
• While boarding and flying your pet must stay in the container.
• A PETC (Pets in the cabin) label will be attached to the container while checking in.

Amid the flight

• The pet should travel on the same flight with you.
• One person can take only one pet with them.
• No food or drinks will be served for the pet.
• Even if the nearby seat is empty, the container can’t be placed on the seat.
• Pets can’t use pillows or blankets.
• You should carry emergency oxygen with you for your pet.
• In the event that an adjacent traveler is unfavorably susceptible to the pet, your seat shall be changed. And if there are no more seats available, your flight will be rescheduled and no compensation will be provided.
• In case you’re interfacing with another carrier, you must comply with their check-in prerequisites for your pet.

Pets as checked baggage

Aeromexico allows you to take your pet on the same flight with you as checked baggage also.

Conditions

• Only cats, dogs and birds are accepted as checked baggage.
• The age of the pet can’t be less than 8 weeks.
• The total weight of your pet and its container can’t exceed 45 kg/99 Ibs.
• You should complete checking in at least three hours before your flight.
• Pet containers will not be a part of your baggage allowance meaning it will be charged additionally.
• If your pet behaves abnormally while checking in, for the safety and security of everyone, your pet will not be allowed on the flight.
• In the event that you travel from Mexico to London, you’ll be able to check-in your pet through Aeroméxico Cargo only.
• The pet should travel on the same flight with you.
• In case you’re interfacing with another carrier, you must comply with their check-in prerequisites for your pet.
• Amid your pet transportation, as it were one adjusted nourish serving will be permitted for your flight-arrival day.
• For the safety of your pet, Aeromexico does not accept pets when the origin or destination may have temperatures higher than 30 degrees and lower than 7 degrees.

Aeromexico pet cargo

All sorts of living animals can be transported through Aeromexico cargo except for some exceptions.

Conditions

• Document relating to the legal origin of the pet is necessary.
• Cats and dogs that are less than 12 weeks old are not allowed.
• No punishment collars.
• Sedatives are not allowed.
• Temperature guidelines must be fulfilled.

Destination restrictions for cargo

Puebla (PBC)	Querétaro (QRO)
Saltillo (SLW)	Tuxtla Gutiérrez (TGZ)

Temperature guidelines

Minimum	Maximum	Animals that are allowed
7°C	35°C	Dogs, cats, roosters, fish, snakes, mice, bumblebees, turtles

• If the temperature on the day of the flight does not meet above parameters, animals will not be accepted.

Aeromexico Pet fees

Inside Cabin

	Within Mexico	International
Low season	$1100 MXN	$135 USD/EUR/GBP
High season	$1400 MXN	$140 USD/EUR/GBP

**Price includes tax

As Checked baggage

Within Mexico	International
$1300 MXN	$210 USD/EUR/GBP

**Price includes tax

Container requirements

Inside Cabin

For your pet to be permitted to travel with you within the cabin, its holder must have the taking after characteristics:

• Adaptable or delicate plastic pocket sort.
• Proper room for air.
• One container should hold only one pet.

Measurements

Width	Height	Length	Weight including pet
12 Inches	8 Inches	16 Inches	9 Kg

As Checked Baggage

For your pet to be permitted to travel as checked baggage, its holder must have the taking after characteristics:

• Be made of a difficult fabric.
• Proper room for air.
• Handles for lifting.
• The holder floor must be secured with retentive or waterproof fabric.

Measurements

Aircraft	Length*Width*Height	Maximum Pets Allowed
E-190	40*36*32 Inches	8
B 737-700 B 737-800 737-800 (Y186//Y189) B 737-MAX-8 B 737-MAX-9	48*44*36	10

• One container should hold only one pet.
• Have a lock system.

In cargo

• Containers with plastic doors are not acceptable.
• There should be much space for your pet to feel comfortable.
• Floor should be leak proof.
• There should not be any electronic device inside the container.
• Other things are the same as checked baggage.

Documents Required

Inside Mexico

• Vaccination related documents.
• Certificate of great wellbeing by a veterinary physician.

Exiting Mexico

• Vaccination related documents.
• In case traveling to the US, the rabies antibody must be managed to the pet 28 days earlier to its entry into the nation.
• Certificate of great wellbeing by a veterinary physician.
• Animal Health Export Certificate from SAGARPA – SENASICA by a veterinary physician.

Entering Mexico

• Vaccination related documents.
• Certificate of great wellbeing by a veterinary physician.
• Rabies vaccine certificate.
• Pets should have been dewormed and deloused no less than six months earlier to their entry into Mexico; item date of application and title might be expressed.

Entering the United States

The US Centers for Illness Control and Avoidance (CDC) declared that, as of 14 July 2021, the section of mutts into the US is briefly suspended. This applies to mutts coming from rabies-risk nations (so regarded by specialists), counting

• Belize,
• Bolivia,
• Brazil,
• Colombia,
• Cuba,
• the Dominican Republic,
• Ecuador,
• El Salvador,
• Guatemala,
• Guyana,
• Haiti,
• Honduras,
• Nicaragua,
• Peru,
• Suriname, and
• Venezuela.

Whereas Mexico isn’t on the over the list, it is critical to consider this if you have got a stopover in Mexico and your goal is within the United States. To encourage data, it would be ideal if you visit

Pet restrictions

Brachycephalic pets are those which experience breathing or temperature-related problems. Therefore, if your pet is Brachycephalic, they will not be allowed to fly as checked-in baggage.

Pet that are regarded as Brachycephalic:

Cats:

Burmese	Himalayan
Exotic Shorthair	Persian

Dogs:

affenpinscher	cavalier king charles	Maltese bichon
Boston-terrier	Argentine Dogo	Newfoundland
Boxer (all races)	English Toy Spaniel	Pekingese
Bullmastiff	Japanese spaniel	Saint Bernard
Shih Tzu	Tibetan spaniel	cavalier spaniel
American Staffordshire terrier	Brussels Griffon	Bulldog (all races)
Cane Corso	Chow-chow	Dogue de Bordeaux
Brussels griffon	Lhasa Apso	Mastiff / Mastiff (all races)
Canary Dam	Pug (all races)	Shar-pei
dwarf English spaniel	Yorkshire terrier	–

Animals that are not allowed in the cargo

Dead animals	Sick animals	Females with lactating offspring
Primates, ferrets and flying squirrels	Animals with off odors	–

Check-in

Checking in and pick up for cargo

• Checking in will be completed after the airbill is issued.
• You can pick up your pet 2 hours after the landing.
• Extra charges will be applied if the pet does not get picked up at the right time.

See more Aeromexico pet cargo policy

Checking in for birds

• Container should be made of plastic or cardboard.
• One container can hold a maximum of four birds.

Documents required

Zoo sanitary certificate

Cities certificate issued by the Ministry of the Environment and Natural Resources

Service Animals

Pets that support legally blind passenger/deaf persons or detect an upcoming seizure or help with motor disability are allowed to stay with you inside the cabin by Aeromexico.

Guidelines for service animals

• Service animals can only be dogs.
• An identifying tag should be available on the pet’s body.
• You have to check in at least two hours before your flight with your service animal.
• The age of the service animal can’t be less than 8 weeks.
• They should be polite.
• The service animal can’t roam around during the flight.
• There is no additional charge or maximum flight hour’s limit.

Restrictions

• Service animals can’t use pillows or blankets provided by the aircraft.
• They can use any available seat.
• In the event that an adjacent traveler is unfavorably susceptible to the pet, your seat shall be changed. And if there are no more seats available, your flight will be rescheduled and no compensation will be provided.
• Food provided by the airline is only for the customer.
• Service animals that are traveling to the UK are bound to be quarantined according to the country’s law.

Emotional Support Animals (ESA)

• Only dogs and cats can be emotional support animals.
• Emotional support pets can’t weigh more than 12 kg and their height and length can be maximum 22*12 Inches.
• You have to check in at least two hours before your flight with your emotional support pet.
• They must be trained and behave accurately in public places.

Restrictions

• One passenger can have only one emotional support pet.
• The pet cannot be fed during the flight.
• Carrier will not be needed in case of emotional support animals if they are properly trained.
• All other restrictions are the same as service animals.

Animals that are not allowed to be Emotional Support pets

Mice	Rats	Hamsters	Gerbils
Reptiles	Guinea Pigs	Hedgehogs	Rabbits
Chinchillas	Prairie Dogs	Ferrets	–

Documents

Service animals and emotional support animals do not require any additional documents. The documents for them are the same as for normal pets.

How to take my pet on a flight?

All the steps which you have to follow in order to take your pet with you on a flight are given below shortly.

• Contact your local Aeromexico Agency at least two weeks before the date you want to fly with the required information and documents.
• Decide whether you want to take your pet as checked baggage or in cargo.
• Make sure you have the right container size and your pet is comfortable inside of it.
• Check in at least two or three hours before your flight departure.
• Complete the security screening.
• Travel with your pet.

Tips

• Check with sincerity whether you have all the documents that are required and their validity.
• Make sure the vaccination certificates have their validity.
• If your flight is a long one, then check if your pet is doing well.

FAQ

Aeromexico (AM) Contact Details

Country	Telephone	Address
USA	1-800-237-6639	Aeromexico Consumer Relations   1313 Ponce de Leon Blvd., Suite 201   Coral Gables, FL 33134 USA
Australia	02 8644 1883 or 1300 659 021	Suite 2, Level 16, 309 Kent Street, Sydney NSW, Australia
International	1-800-237-6639	–
UK (London)	(0)208 745 7894	City of London Animal Reception Centre City of London Guildhall, PO Box 270, London EC2P 2EJ

Aeromexico Short

Airlines Name	Aeroméxico
IATA Code	AM
ICAO Code	AMX
Callsign	AEROMEXICO
Website	Aeroméxico
Social Media PAges	Facebook
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